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Chapitre d'ouvrage

Social Use and Adoption Models of GIS

Résumé : The problem discussed in Chapters 3 and 4 shows how geographic information technologies (GITs) or geomatic technologies offer great potential to improve corporate performance. However, to use them, we must adopt them, which inevitably implies a will and organizational strategy to change the dynamics of the social and professional organization, sometimes drastically. Research becomes essential to better define and understand the processes of GIS adoption and organizational change, and thus support these change processes (this topic is addressed in Chapter 6). Ideally, it must also subsequently lead to the development of tools to assist decision makers in the determination of what is relevant for their organization. The main objective of this chapter is to provide a state of the art on GIT diffusion and adoption problem. An important part of the comments goes beyond the strict context of GI and generally involves “ITs”, “communication tools” or “interactive technologies”, presented in the form of technical objects occupying our organizations. The different diffusion and adoption models of ITs, often put in prospect because of the inherent characteristics of GI, are analyzed, in particular. More specifically, this chapter analyzes the (organizational, social, cultural, spatial, etc.) factors influencing the diffusion and adoption of IT, in general, and GIT, in particular. We focus mostly on the social aspects of these interactive communication technologies in a context where technical mediation is crucial in daily activities. With the help of a questionnaire focused on the use of technologies, which often seems to be obvious, we will study the question of their social appropriation and examine the relation of individuals with technical objects, and their content, in the light of different theoretical and methodological approaches. Our objective is less about defending a specific thesis than it is about reporting on the different theories and methodologies used in research. To do this, we will use the work from Pierre Chambat published in 1994 titled “Usages des TIC: évolution des problématiques” (ICT Use: Evolution of the Problems) [CHA 94a,b], a paper that we will use as the framework for our synthesis. This paper is interesting because it puts into the different approaches of usage sociology1, through a dialog between them. We will go back to these distinctions by quickly presenting the diffusion and innovation approaches, and then concentrate more on the appropriation approach. In fact, the latter seems the least well documented of all, even though it groups a large quantity of studies and research projects.
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https://hal.univ-angers.fr/hal-02495089
Contributeur : Benoît Raveleau <>
Soumis le : dimanche 1 mars 2020 - 07:09:25
Dernière modification le : lundi 6 juillet 2020 - 15:39:33

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  • HAL Id : hal-02495089, version 1

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Stéphane Roche, Benoît Raveleau. Social Use and Adoption Models of GIS. Roche Stéphane; Caron Claude. Organizational Facets of GIS, Wiley-ISTE, pp.121-145, 2009, 978-1-84821-085-1. ⟨hal-02495089⟩

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